Sometimes an organisation or part of an organisation becomes dysfunctional - and it is often quite hard to locate the source of the problem. It might involve resource issues - human, financial, physical, ... It might arise from faulty policies, procedures, or regulatory structures - or some combination of these.
Khozama worked with an university college in the MENA region that had three aspects to its core business. The three key areas were education, research, and training - and all were performing well below expectations.
Over a period of a week a full institutional picture was developed through in-depth interviews and discussions. This was followed by a one-day workshop with institutional leaders and resulted in a recovery strategy for later implementation.
Khozama can offer:
In depth performance review of one or more key functions or units
Workshops and facilitated discussions
Institutional diagnosis reporting